Month: February 2015

On Ordering Pizza

A few centuries ago, when I began this blog, I touched up on a subject that intrigued many people: the pitfalls one must navigate when attempting to order pizza and, even worse, having that pizza be delivered to your doorstep.
I think it’s time to share that story, which has now many other sequels, all more hilarious (see: pull-your-hair-out frustrating) than the other.

Let’s go back to the Fall of 2012. Young, fresh, bright-eyed Beatriz had people over her 15m2 château (let’s call it Château Lopez, for old times’ sake). It was a lazy, rainy weekend afternoon when hunger stroke past lunch time.
“Man, you know what I haven’t had since we left the States?”, someone said. “Pizza!”
There was a murmur of agreement and mouths began to salivate thinking about that delicious smell of warm pizza wafting from that cardboard box. A vessel of joy in times of academic uncertainty.
“Let me go online and order it!”, I said, unaware of the horrors that would befall me.
There *was* an online system. But my street did not qualify for the area Pizza Hut…nor for the Domino’s Pizza. No Papa John’s on this side of the Pond. Weird, right? Let’s remember Château Lopez was in the thick of Rue de Rennes, a huge thoroughfare, very popular for its shops.

But we were not to be discouraged- oh no! We were young and wild and free and we were finna get that pizza.
I looked for the number, and to my horror, there was only some hotline that cost 10 cents per minute. But we’re all American passport holders, and we liberated this country once, so what were 10 cents to this beacon of freedom?
After ten minutes of being on hold, I decided the beacon of hope was to be shut off.
We found more numbers (at this point, we might as well have gone downtown and gotten pizza, but, freedom).
“No, we do not deliver to your street”, call after call.
What?
Defeated, we gave up. Pizza was not to be had.

No, no. Drivers No Work Tonight. 
Fast forward to 2014. Pizza craving struck again. I decided Pre-Historic pizza ordering services had to have changed. I tempted fate and tried ordering some pizza on the internet.
(If anyone cares to know, I preferred the online method because that way, I don’t have to deal with the straight up shitty customer service everywhere, plus I don’t know the word for “thick crust”).
Anyway, so I was about done- I had selected my order, and all I had to do now was give my address. Of course, it wasn’t just as as simple as that: I had to fill in the number, and then select my street from a pull-down menu.
My street was not on the list.
Puzzled, I looked for the neighborhood pizzeria numbers (shitty customer service it is!) and had the S.O. call, since he’s French and knows how to say “thick crust”.
Called the first one- nope. Two kilometers was too far for their driver. Called the second one: Nope. They had received so many orders that day that they decided their drivers were tired, even though closing time was 2 hours away. Called the third one: our street did not show up in their system and did not know how to get there. Eventually, after some cajoling, we had pizza!
Now all we had to explain was how to get to the apartment. That means we have to give the access code to the building, explain which door to take, what floor to go, and which door to knock on. A good minute or two are spent at this.
About an hour later, however, I should not have been so stunned that we received a phone call: “Yeah, hi, this is the delivery guy. What’s your access code and how do I get to the apartment?”.

No, You Shut Up!
If there is something I don’t do, it’s learning lessons. It’s like that cycle where you have to go through the same experience over and over again until you learn and you achieve enlightenment and spontaneously combust.
But I’d much prefer to watch the delivery dude combust.
Here’s what happened: In a moment of weakness, we decided pizza was what we wanted for dinner. We decided to call the people who so kindly sent someone to the Elephant Graveyard where we seem to live and placed our order: 2 pizzas and a bottle of Coke.
Again, address, code, door, blah, blah, blah…
One hour later: “Hello, hi, this is the delivery guy. Where is….?”
“We gave the information to the place”
“Well, they don’t communicate that to us”.
Ah.
Eventually, a lanky youth was standing in our doorstep, with…one pizza. No Coke.
Mon gars…

After explaining to him that we had ordered two, the kid sprung down the stairs screaming “IT’LL ONLY BE A MINUTE!” *THUD THUD THUD THUD*
Again, S.O. knows more than to order “thick crust” and so he called the pizzeria (*cough*dominosonavron*cough*) to inform them about the mishap. The man on the other end couldn’t care less and said “ok yeah”. Then he asked to please let their people know that, no matter how enthusiastic they are about pizza deliveries (ok, those might by my words), they should not scream in residential buildings at 11pm.
Little did we know this comment would lead to chaos just a few seconds later when the delivery boy knocked on our door.
A funny chain of events all began at around the same moment. Delivery Boy arrives, S.O. thanks him and advices him to “try to be a little bit more silent next time- the neighbors will get angry at us”, Delivery Boy’s phone goes off, echoing like hell, he picks it up and does that thing where people scream on the phone. After hanging up, he was ready for murder: “You don’t know what talking loud is- I can speak real loud!”. He was, of course, not whispering at this point.
Delivery Boy gets uppity, on my doorstep, and I’m real glad tipping is not a thing in this country.
You try enjoying pizza after that.

Two weeks later S.O. received a text message: “Following the incident on x day, enjoy a 50% discount on your next offer”.
The offer was, of course, nearly expired by the time we received it.